o Assist Brand Manager and MD Manager in retail operation and administration
o Manage monthly retail, administration, finance closing
o Follow-up in operation of regular shipment and arrivals
CORE DUTIES AND RESPONSIBILITIES
o Operation (30%)
▪ Support & manage KDF store operational activities: subsidiary materials management (staff uniforms, stationary, name cards, etc.)
▪ Ensure appropriate customer service is provided: After Sales Service, Repairs, Engraving, etc.
▪ Communicate effectively with the stores and visit if necessary
▪ Provide seasonal product, technical training materials and organize on-line/off-line training
▪ Provide HR and administration support and monthly closing through BBK e-HR system.
o Shipment (30%)
▪ Manage Logistics processes: shipping, document checking, customs clearance, deliveries
▪ Work in close partnership with Operator SCM Department, Customs Agent, Customs, and Forwarder.
▪ Responsible for system handling: Operator SRM system
▪ Manage POSM materials: stock monitoring, order placement, shipping, deliveries
o Sales Data (20%)
▪ Collect sales data and ensure regular reporting is shared to Managers and AP
▪ Provide basic analysis reports
▪ Manage Report Optimization project as main interlocutor with stores and IT & Innovation Department
o Visual Merchandising (10%)
▪ Follow-up in preparation of displaying materials for seasonal window displays store projects(grand openings, closings, and renewals)
REQUIRED CRITERIA
o Education: Bachelor's Degree
o Experience: Entry Level or 1~3 Years
▪ Knowledge of store operations, stock, repairs and after sales is highly recommended
▪ Competence to analysis of sales trend
▪ Proficient in MS office suite(especially Excel)
▪ Fluent in English both written and spoken
▪ Excellent interpersonal skills with the ability to work cross-functionally
▪ Organized, loves problem-solving, detail oriented and approaches all issues proactively
▪ Flexible and resilient
Strong sense of responsibility